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Novotel Southampton, Southampton

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From65US$ /night
Check-in
30Jan2025Select date
Check-out
31Jan2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

1 West Quay Road, Southampton, United Kingdom, S015 1RA

The Novotel Southampton is a 4-star hotel located in the city center, notable for its proximity to maritime history, including the RMS Titanic. It features modern design and ample amenities, offering a welcoming atmosphere for both business and leisure travelers. The hotel has achieved the ALLSAFE cleanliness certification, ensuring high standards of hygiene. Families will find a child-friendly environment with dedicated spaces and services.

Location

The hotel is less than 15 minutes' walk from Southampton's central shops and several parks. Attractions like the Tudor House and Garden and the Titanic Memorials are within close proximity. Guests can access public transportation easily, providing convenient options to explore the city's rich maritime history, including the Solent Sky Museum.

Rooms

All 121 rooms provide modern conveniences, including sofa beds and electric kettles. Guests enjoy 24-hour room service, free bottled water, and WiFi in each room. The rooms are designed for comfort, featuring large work areas, flat-screen TVs, and laptop-compatible safes. Many rooms also include Nespresso coffee machines and iPod docks, catering to a range of traveler needs.

Eat & Drink

Elements Restaurant and Bar serves a variety of modern and classic dishes, allowing guests to select different portion sizes. Breakfast is served with a range of local and international cuisine options. The bar offers an array of beers, wines, and cocktails, contributing to a vibrant atmosphere. A focus on friendly service enhances the dining experience.

Leisure & Business

This smoke-free hotel features an indoor heated swimming pool, available via pre-booking, along with a fitness center. Business services include meeting rooms equipped for various events. Additional amenities include complimentary wireless Internet access, wedding services, and children's play areas, ensuring a comprehensive offering for guests.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room
Max:
3 persons
25 m² 
Bed options:
1 King Size Bed
City view
Shower
Heating
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Standard Twin Room
Max:
2 persons
25 m² 
Bed options:
2 Single beds
City view
Shower
Bathtub
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Executive Queen Room
Max:
3 persons
25 m² 
Bed options:
1 King Size Bed
City view
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Center
Southampton3000 ft
Airports
Southampton (SOU) 4.7 mi
Bournemouth (BOH) 29.4 mi
Bus
Bus stop1400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Baggage storage
  • Locker room
  • Elevator
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center

Guest Parking

  • Electric kettle
  • Dryer

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's buffet
  • Board games
  • Children's play area

Spa & Leisure

  • Swimming pool
  • Sun loungers
  • Leisure/ TV room
  • Sauna

Room features

  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
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Location

1 West Quay Road, Southampton, United Kingdom, S015 1RA
Map view
street view
1 West Quay Road, Southampton, United Kingdom, S015 1RA
Nearby
Casinos
Grosvenor Casino Southampton
1700 ft
Night club
Oceana
1700 ft
Restaurants
Elements Restaurant & Bar
500 ft
1 West Quay Road
Thyme Premier Inn
600 ft
99 Harbour Parade
Nando's
1200 ft
Food Terrace Level West Quay Shopping Centre W.Quay Shopping Centre
Chopstix Noodle Bar
1200 ft
Food Terrace Level West Quay Shopping Centre Unit R10
Marco's Kitchen
2500 ft
Oxford House 35-36 Oxford Street
Emons
3100 ft
12 Shirley Road
ASK Italian
2000 ft
Unit 3 Leisure World
The Mayflower Village
2700 ft
Pilgrim House 22-26 Commercial Road

Reviews and Ratings

Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
6.4/10
Nice
Rooms
5.9
Location
7.4
Service
6.7
Dining
5.3
Guest reviews
6.4/10
based on 7 reviews
4/5 based on 2296 reviews
7.4
7.4/10based on 2655 reviews
#17 of 30 hotels in Southampton based on Tripadvisor
Dave
United Kingdom, April  2024
7.0/10

My stay at the hotel had its ups and downs. The rooms were great for two friends sharing a double room, but the limited volume on the TV was a bit inconvenient. Controlling the room temperature was a challenge, and I felt it wasn't entirely worth the £150 per night. The location was convenient for accessing the main shopping mall and the cruise terminal, but some improvements could be made in styling and speed of service. The service from some staff members was excellent, while others struggled with English and seemed a bit rude. The dining experience had its chaotic moments and lacked variety, but there was plenty for everyone when it came to cooked and continental options. Overall, it was a mixed bag of experiences.

Rooms
7.0
The rooms were great for two friends sharing a double room, but controlling the temperature was a challenge.
Service
6.0
The service was a mix - some staff members were super fast and credit to the hotel, but others struggled with English and were a bit rude.
Location
8.0
The location was very good for general access to the main shopping mall and walking distance to the cruise terminal.
Dining
6.0
The dining experience had its chaotic moments and lacked variety, especially the continental food options.
Facilities
8.0
The hotel had lots of parking available at £6 per 24 hours.
Alan
United Kingdom, March  2024
6.6/10

The hotel has rooms that are not up to standard, but the small fridge was useful for keeping kids' snacks. Despite being chilly, the potential to combine sink/bathroom and toilet was noted. The service was mixed, with issues around partial refunds but exceptional staff attentiveness. The location is convenient for access to the main shopping mall and the cruise terminal. The dining experience had both positive and negative aspects, with cold orders but praise for specific dishes. The facilities offered were not extensively detailed.

Rooms
5.0
The rooms were of a poor standard and quite chilly, not ideal for winter, but the small fridge was handy for keeping kids' fruits and milk.
Service
7.0
The service had its ups and downs, with issues around refunds but exceptional staff attentiveness.
Location
8.0
The location was very good for accessing the main shopping mall and the cruise terminal, making our stay special.
Dining
6.0
The dining experience had its positives and negatives, with cold orders but some awesome options like healthy pancakes.
Facilities
5.0
James
United States of America, February  2024
5.0/10

My stay at the hotel was a mixed experience. The rooms were nice and already prepared for the four of us, but they felt a bit small for a supposed four-star hotel. Also, the view of a police station car park from a superior room was disappointing. On the bright side, the rooms were also very nice.

Rooms
5.0
The rooms were nice and already prepared for the four of us, but felt more like a 2-star experience. The view of a police station car park from a superior room was disappointing. However, the rooms themselves were very nice.
Service
5.0
The staff were friendly but seemed rushed off their feet and there weren't many of them available. They weren't up to the standard expected from a hotel, especially given the specific issue we had. On a positive note, there was a fundraising event with Glen the chef for a Teenager Cancer charity, showing their dedication to a good cause.
Location
6.0
The location was great, with convenient access to the main shopping mall. However, it was crowded in the evening, possibly due to an event taking place. The hotel didn't do enough when asked for children by reception, but Jurai took good care of us. There were challenges noted with the pool access and ventilation that need improvement.
Dining
5.0
The dining experience was a mix. The selection at breakfast was lovely, with a good variety of cooked breakfast and pastries, but service was lacking. The experience was marred by being understaffed, raw eggs, and slow service. The food was okay but not the quality we expected.
Facilities
5.0
The facilities were somewhat lacking, with issues around pool access and ventilation. However, the hotel did offer room service, dry cleaning, housekeeping, laundry, and a welcome drink.
Moses
United States of America, October  2023
5.6/10

My stay at the hotel had its ups and downs. The room had a few issues like a broken toilet door handle, unpleasant odors, and cleanliness concerns, yet the service exceeded my expectations. The location was convenient overall, but the dining experience left much to be desired.

Rooms
5.0
The room had some issues like a broken toilet door handle, odors, and cleanliness concerns.
Service
9.0
The service went above and beyond my expectations.
Location
7.0
The location was convenient for my needs, but cleanliness could have been better.
Dining
5.0
The dining experience was disappointing with long waits and subpar quality.
Facilities
5.0
Facilities were average with no standout features.
Andy
United Kingdom, October  2023
6.4/10

The hotel seemed very old and tired, but surprisingly comfortable with a versatile table top and a cozy sofa. The service was a mix of unfriendly and helpful staff. The location was superb for pre-cruise stays, across from the station. The dining experience was a treat with nice choices. Facilities were okay considering the dated state of the hotel.

Rooms
6.0
The rooms, though dated, were unexpectedly comfortable with useful furniture.
Service
5.0
Service varied from unfriendly to helpful, creating a mixed experience.
Location
8.0
Perfect location for pre-cruise stays, right across from the station.
Dining
7.0
Dining was a treat with nice choices available.
Facilities
6.0
Basic facilities were adequate but showed signs of wear and tear.
Marcus
United Kingdom, August  2023
7.6/10

My stay at the hotel was quite pleasant overall. The rooms were clean and the breakfast was excellent, with a comfortable Queen bed and a very comfortable double sofa bed. However, the rooms could use a little update. The service was exceptional, respectful of distancing and mask wearing, and the staff were amazing - extremely courteous and helpful, although a few seemed a bit clueless and blunt. The location was convenient for accessing local shops, restaurants, and the harbor, but it was a little small. The facilities were functional and reasonably comfortable, although some aspects were disappointing.

Rooms
8.0
The rooms were functional and reasonably comfortable, but could use a little update.
Service
9.0
The service was outstanding, respectful of distancing and mask wearing, with extremely courteous and helpful staff, despite a few being clueless and blunt.
Location
7.0
The hotel's location was great for accessing local amenities, shops, and restaurants, although a bit small.
Dining
7.0
Facilities
7.0
The facilities were functional, although some were a bit disappointing.
Maurice
United Kingdom, April  2023
6.6/10

I had a mixed experience at this hotel. The rooms were clean and organized, with nice complimentary amenities, but they were in need of some updates. The service was friendly but a bit slow at times. The location was excellent, with easy access to local shops and restaurants, but I was underwhelmed by the Southampton branch. The dining experience was chaotic, and the pricing didn't match the value provided.

Rooms
6.0
The rooms were clean and organized, with nice complimentary amenities, but they need updating. Unfortunately, the bed and pillow were uncomfortable, leading to a poor night's sleep.
Service
7.0
The service was friendly, but at times, it was slow and lacked enthusiasm. They did provide a portable heater, but the air conditioning was noisy and disruptive throughout the night.
Location
8.0
The location was awesome, being central with easy access to restaurants, supermarkets, and shops. It was convenient for exploring the local area and accessing the harbor. However, the night rate disappointed me.
Dining
5.0
The dining experience was chaotic, with staff rushing guests. The breakfast was expensive for what was offered, and the overall atmosphere was uninspiring.
Facilities
The facilities were average, with some room for improvement. The hotel offered a variety of services, but they didn't fully meet expectations.
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Check-in
30Jan2025Select date
Check-out
31Jan2025Select date
Rooms and Guests2 Guests, 1 Room